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Error Message

 
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irene christensen

External


Since: Jun 10, 2008
Posts: 1



(Msg. 1) Posted: Tue Jun 10, 2008 10:25 pm
Post subject: Error Message
Archived from groups: microsoft>public>office>mac>entourage (more info?)

Whenever I try to send a message in Entourage I get this error:

Error

5.7.0 Must issue a STARTTLS command first

Explanation

Mail could not be sent.

Any ideas why this is happening?
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William Smith

External


Since: Dec 22, 2006
Posts: 416



(Msg. 2) Posted: Wed Jun 11, 2008 9:42 am
Post subject: Re: Error Message [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

irene christensen wrote:

> Whenever I try to send a message in Entourage I get this error:
>
> Error
>
> 5.7.0 Must issue a STARTTLS command first
>
> Explanation
>
> Mail could not be sent.
>
> Any ideas why this is happening?

Hi irene!

FYI, this newsgroup has been deprecated and replaced with
microsoft.public.mac.office.entourage. Be sure to post any further
questions in that group rather than this one. You'll have a lot more
eyes seeing your messages there. I've also set the follow-ups for this
message to that group.

I suspect your problem is that in your account settings you must enable
SSL for your SMTP (outgoing mail) server. Are you possibly traveling and
not connected to your home network? If so, then you'll need to check
with your service provider for settings to use while outside its network.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
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