Entourage Contacts messed up -added names, added numbers

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Email Client: Exchange

HI.
I was trying to synchronize my blackberry with entourage and the application hung .

After restarting all the contacts in entourage are messed up. For example one contacts has a name but the phone address of a different contac, etc.

All my contacts data is mixed up!

I am new to Mac. Can anyone help me?

Thanks

On 7/3/09 1:56 PM, in article 59b77841.-1.RemoveThis@webcrossing.caR9absDaxw,
"karla@officeformac.com" <karla.RemoveThis@officeformac.com> wrote:

> was trying to synchronize my blackberry with entourage and the application
> hung .
>
> After restarting all the contacts in entourage are messed up. For example one
> contacts has a name but the phone address of a different contac, etc.
>
> All my contacts data is mixed up!

Sync Services are a far cry from perfect. You should always have a backup in
cases like this where you data gets corrupted.

For this cleanup process, I recommend these steps;

1) Turn Off Sync Services for all your apps
2) Create one source that will be your primary source.
4) Make a backup
3) Turn on Sync Services one source at a time.

See this article for help in resetting Sync Services

<http://tinyurl.com/6ztjfl>

Start with this page for options to backup Entourage.

<http://www.entourage.mvps.org/articles/backup_articles.html>

Cheers and Welcome to Mac! I have a few tips and links posted to help new
users here:

<http://www.entourage.mvps.org/new2mac/index.html>

Sorry, you had such a bad experience with sync.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
Follow us on twitter <https://twitter.com/entouragehelp>