Zoo Tycoon CD/Product ID

I am trying to reinstall zookeeper collection and keep getting uninstall, I
have let it run its uninstall but to no avail. I presume there are some files
still on there that I cannot locate and so it thinks it is still installed. I
have searched files and folders but can't find them!

I have telephoned microsoft support, but they won't help unless I give them
a product ID. I cannot find one? Its not on the box or on the disks or in
the booklet?? They told me to go back to whom I bought it off of, that would
be ok, but we have had this a long time, I cannot remember where I got it.
But I know its not illegal!! It has been on my computer before!!! I would of
bought it from a large store!! Microsoft could of been more helpful I am
sure, but they kept repeating without a product ID they cannot help!

This is so frustrating, SOMEONE HELP!!!

"Andy [YaYa]" wrote:

> =?Utf-8?B?U1dpbGxpYW1z?= <SWilliams RemoveThis @discussions.microsoft.com> wrote in
> news:752DB326-BCD6-48AB-AC8F-63318118F43F@microsoft.com:
>
> > How do I find the product ID without loading the game? I need a
> > replacement cd, but going to the help to find the ID wants me to open
> > the game. I can't open the game without the cd, which I'm needing to
> > ask for a new one.
> >
>
> They aren't going to replace a defective CD without the actual CD. If you
> lost the game, you'll probably have to buy another copy. Usually if I loose
> something, most stores won't give me a new one.
>
> Microsoft game support kindda sucks, you can't call them without spending
> $35, if this was EA i'd say gave them a call and ask what your options are.
> I know most "replacement CD" programs are to replace defective discs, they
> won't replace lost CDs.
>
> --
> -A.
>

=?Utf-8?B?SGVsZW5qb25lczI=?= <Helenjones2.RemoveThis@discussions.microsoft.com>
wrote in news:F924A4E7-E88F-4B44-B8EC-12018E56156A@microsoft.com:

> I am trying to reinstall zookeeper collection and keep getting
> uninstall, I have let it run its uninstall but to no avail. I presume
> there are some files still on there that I cannot locate and so it
> thinks it is still installed. I have searched files and folders but
> can't find them!
>
> I have telephoned microsoft support, but they won't help unless I give
> them a product ID. I cannot find one? Its not on the box or on the
> disks or in the booklet?? They told me to go back to whom I bought it
> off of, that would be ok, but we have had this a long time, I cannot
> remember where I got it. But I know its not illegal!! It has been on
> my computer before!!! I would of bought it from a large store!!
> Microsoft could of been more helpful I am sure, but they kept
> repeating without a product ID they cannot help!
>
> This is so frustrating, SOMEONE HELP!!!

Try a registry cleaner (I don't recommend them, but could clean out the
remaining Zookeeper files)

http://www.ccleaner.com is about the only one I'd try.

Be careful, could mess up your system even more with it.

--
-A.