CopyDock is a eBooks software developed by Riblio Software Development. After our trial and test, the software was found to be official, secure and free. Here is the official description for CopyDock: CopyDock is a Windows quick Copy & Paste Utility for Windows 95/98/NT/2000/ME/XP/vista/Win7. Click a button and paste data into your desired software application! Great for repetitive data entry for such things as eMail, Call Centers, Support Centres, Closings, Sales, Quotes, Legal, Medical, CRM (Customer Relationship Management), Documents of any kind, etcâ€¦ and itâ€?trade;s also network capable.
My experience working for Hewlett Packard and Microsoft's call centres has shown me that while they have their own C.R.M. (Customer Relationship Management software) it has their needs incorporated but doesnâ€?trade;t allow the agent/operator to be at his/her most efficient. Yet, they expect the agent/operator to be able to maintain a certain level of work and with the greatest quality. Somewhat unrealistic on their part but they push to get things done. Itâ€?trade;s all volume.
Here's a tool that will assist you in achieving greater service levels and not be bored by typing things over and over. This utility is more efficient than copying and pasting from Notepad, Word, etc.; as some call centres/ data entry folks still do.
CopyDock can be used as macros, shortcuts, scripts, and computer shortkeys.
The utility sits in the systray (by the clock) and when clicked on, shows a menu of items ready to be copied to any application including CRMs.
An ideal productivity tool for anyone doing repetitive typing or copying/pasting.
Our site shows a quick video of how this utility is used. http://www.copydock.com you can download CopyDock 1.00 free now.