3 Call Center CRM free download version 9.0.5 - DownloadPipe
3

Call Center CRM 9.0.5

Download Download Now   Buy Now Buy Now
Size: 403 KB Buy Now License: Freeware

Call Center CRM is a Communications::Other Comms Tools software developed by Voicent Communications, Inc. After our trial and test, the software was found to be official, secure and free. Here is the official description for Call Center CRM: Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to:

Automatically track all customer interactions
- Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record.

Automatically save and manage Customer Opt-Out and Contact Preferences
- Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.) in IVR application when they call in.

Automatically display customer information to agents
- Fully integrated with agent desktop software, Call Center CRM increases organizational intelligence and efficiency by automatically displaying customer information, such as contact and buying history, when a call is connected to an agent.

Intelligently, efficiently recognize callers and serve them accordingly
- Automatically direct callers to the appropriate department, agent, Interactive Voice Recognition menu, recorded-message language, custom welcome message or however you'd like to personalize their experience when calling you.

Design and manage sales and marketing campaigns
- Search customers and automatically create new outbound campaigns based on location, buying preferences, sales activity, purchasing history or other differentiation.



..
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to:

Automatically track all customer interactions
- Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record.

Automatically save and manage Customer Opt-Out and Contact Preferences
- Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.) in IVR application when they call in.

Automatically display customer information to agents
- Fully integrated with agent desktop software, Call Center CRM increases organizational intelligence and efficiency by automatically displaying customer information, such as contact and buying history, when a call is connected to an agent.

Intelligently, efficiently recognize callers and serve them accordingly
- Automatically direct callers to the appropriate department, agent, Interactive Voice Recognition menu, recorded-message language, custom welcome message or however you'd like to personalize their experience when calling you.

Design and manage sales and marketing campaigns
- Search customers and automatically create new outbound campaigns based on location, buying preferences, sales activity, purchasing history or other differentiation. you can download Call Center CRM 9.0.5 free now.


Follow Voicent Communications, Inc on social media:
facebook g+

What's New in Call Center CRM 9.0.5 [see older]

Call Center CRM

See more of Call Center CRM
enlarge Enlarge
↑ Report?
ad below
Platforms: WinXP,WinVista,WinVista x64,Win7 x32,Win7 x64,Win2000,Other,Windows 8
Publisher: About Voicent Communications, Inc | Voicent Communications, Inc titles | Visit Voicent Communications, Inc | Country: United States of America
Downloads: 1 so far this month, 1 last month, 30 total
Last updated: More than a year ago ()
Requirements: Windows 2000/XP/2003/2008/Vista/Win7/Win8
Watch for updates:
Want to be notified when Call Center CRM is updated?

5 stars

Email a friend...
User Rating: NOT RATED
Rated by: 0 user(s)
- - - - -  
Get the best software deals each week!
3

Deals

Hulu Live Streaming TVApex
bottom

Get Weekly Deals

bottom
In Windows > Communications::Other Comms Tools Recommended
bottom
In Windows > Communications::Other Comms Tools Top Freeware
  1. 1ECTlistener
  2. 2ENUM Resolver 123 downloads
  3. 3SmartCallMonitor Free
  4. 4rsvme 160 downloads
  5. 5SMDR+
  6. 6Sent 297 downloads
  7. 7Sendblaster 162 downloads
  8. 8Skypeman 160 downloads
  9. 9Earth Location for Android / Java Mobile 715 downloads
  10. 10Atomzeit 113 downloads
bottom