Windows Downloads in Business::Helpdesk & Remote PC

LookMyPC - LookMyPC is green and small sized software tool, less than 500 KB, seriously designed for the professionals who work online and provide remote support and consulting services. It can provide you... ...

LIVECHAT Contact Center - LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel... ...

IPI.HELPDESK - Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with... ...

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Tags: helpdesk help desk helpdesk software help desk software customer support crm support software live support live chat internet spy call center inventory live help Business::Helpdesk & Remote PC has 66 titles. Updated 5 hours ago

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EasyService Help Desk 2.4.4 EasyService - it's the Help Desk system for registration and watching requests from users in network. Main program's resources and features: Registration and watching users' requests in network TCP/IP (remote access support); 3 levels of the requests descriptions; Editing database; Client-server technology; Authorization; 4 types of accounts; Reports; E-mail notifications; Attachments. 15 MB | | Free to try | US$ 79.00, EU€ 58.18, GB£ 51.97 Tags: Help Desk HelpDesk Service desk ServiceDesk requests registration requests

Public Folder HelpDesk 10.1 Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets stored in Outlook and Access or SQL db. Closed tickets only in the database but can be searched and re-created in Outlook if needed. E-mail history. Statistics tool, KBase. Subscription $150/month for all kalmstrom.com products. 10 MB | | Free to try | US$ 1289.92, EU€ 950.00, GB£ 848.64 Tags: Helpdesk Outlook Issue Tracking Support Call center computer support

BigAnt IM Server 2.52 Create a secure and stable instant messaging system with BigAnt Instant Messenger Server. The administrative levels of BigAnt IM Server is particular designed for business use. Easy for maintenance and with advanced features. Key Features 1.Simple installation and configuration. 2.Secure and excellent file transfer capabilities. 3.Easy for maintenance. 4.Create or manage user list easily. 5.Everything is under IT administrator's control. 17 MB | | Free to try | US$ 14.00, EU€ 10.31, GB£ 9.21 Tags: IM server messenger server instant messeger enterprise IM corporate IM

Jitbit HelpDesk 3.6.3 Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. 542 KB | | Demo | US$ 299.00, EU€ 220.21, GB£ 196.71 Tags: help desk software issue tracking trouble

SupportCalls with Outlook 3.2 An ITIL guided, team helpdesk system to log, collaborate, analyze and assist in the resolution of end-users issues right in your Outlook. Use Exchange (can be hosted one too) and auto-process incoming support requests and send automated emails or SMS alerts. Includes web access site for technicians and self-service site for end-users. Integrated knowledge base, asset tracking, SLA and statistics. Supports Skype for making calls and send SMS. 28 MB | | Free to try | US$ 1500.00, EU€ 1104.72, GB£ 986.85 Tags: Helpdesk Service desk CRM Customer Service SLA ITIL

LIVECHAT Contact Center 5.7.0.43 LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents. Application helps in recognizing customer needs, monitoring web traffic and providing help with canned answers. It is a solution for companies willing to improve their communication with customers. 14 MB | | Commercial | US$ 36.00, EU€ 26.51, GB£ 23.68 Tags: live chat software live help live support contact center live chat live help software

ManageEngine Desktop Central 7.0 This Enterprise Desktop Management Software provides Software Deployment, Patch Management, Asset Management, Remote Desktop Sharing, Service Pack Deployment, Configurations, Active Directory Reports, User Logon Reports and Windows System Tools. With its network-neutral architecture, the administrator can easily manage any windows networks like Active Directory, Workgroup & Novell eDirectory. It is meant for Enterprises and not for home users. 47 MB | | Commercial | US$ 295.00, EU€ 217.26, GB£ 194.08 Tags: Remote Windows Desktop Management Desktop Administration Desktop Configuration Management Software Windows Patch Management Software Remote Desktop Sharing Software Installation

SMP Professional edition 12.4.1 Real-time and interactive PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. In this version, SHA-1 algorithm for file integrity check, copy IP address to clipboard added. 1 MB | | Free to try | US$ 337.50, EU€ 248.56, GB£ 222.04 Tags: PC inventory inventory management hardware inventory software inventory remote control help desk

Online Desktop Presenter 1.9.6.5 Present your windows desktop via Internet to any other user without any problems of firewalls nor any other security related installations. Transmit your screen content online via Internet or Intranet for presentations, trainings, sales conversations etc. to one or several remote Internet users. Your screen content will be transmitted via FTP to your own web server or to free web space automatically and continously. 1 MB | | Free to try | US$ 47.52, EU€ 35.00, GB£ 31.26 Tags: remote desktop presentation tool screen presentation software online meetings viewer presenter training monitor

SupportPortal 3.1 Online help desk software that allows any business or work group assigns support ticket and issues, manage incoming and outgoing e-mails, streamline workflow, provide live chat,build knowledge base, manage access to shared binaries, and deliver newsletters through the single point of access. SupportPortal is support solution which is best suitable for use in internal and external Help Desks, Call Centers, Contact Centers, and Web Portals. 2 MB | | Free to try | US$ 340.00, EU€ 250.40, GB£ 223.69 Tags: help desk software helpdesk service desk support ticket software web based online

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